FAQs

Frequently Asked Questions

1. Are you shipping worldwide?

Yes, but we are currently in the US market. US customers can enjoy free postage purchases. Other countries may need to pay their own postage.

2. How long does it take for my order to be delivered?

Please note that due to the large volume of orders, we need 5-7 business days to process all orders. Once the order has been sent, an email with tracking information will be sent to you by email.
Based on your shipping address, the table below will provide you with an estimated delivery time based on your shipping time.

Country / Region	Estimated Delivery Time
United States	7-15 business days
Britain and Canada	10-20 business days
Europe	10-35 business days
Australia	7-15 business days
new Zealand	10-20 business days
Hong Kong, Taiwan, China	5-10 business days
Malaysia, Singapore, Indonesia, Thailand	7-15 business days
Philippines	15-35 business days
Other parts of Asia	10-20 business days

Please note that the delivery time may vary depending on the custom restrictions of the destination country (we hope this will not happen). For some countries, the delivery time may be longer than our standard delivery time frame.

Delivery time is only an estimate, unfortunately cannot be guaranteed.

If you are a customer in the United States, congratulations, we usually distribute through Amazon Logistics, and of course, it may also use postal parcels. For customers in other regions, we will try our company's store as much as possible to ensure that your order is not delayed for too long.

Why do I have to charge fees and taxes? Since certain items are shipped to you from different warehouses around the world, these small fees help pay the customs duty applicable to your package when you arrive in your destination country. This also ensures that your package can be delivered to your door without any effort.

3. What payment methods do I have?

We accept Visa and Paypal payments.

4. Can I return or exchange?

Please read our Return Policy